The consultation is a FREE no-obligation introduction lasting up to a hour and a half.
So as to introduce myself and get to know you the client and your pet(s), I always suggest a consultation as first port of call.
I would discuss the services I offer together with obtaining important information about yourself and your pet(s). You would visit and see the facilities I offer as well as meet my animals. This gives you time to ask any questions and alleviate any concerns you may have.
For dog walking, I recommend I visit your home for the consultation to familiarise the dog(s) with myself in your home.